What are your standard catering terms and conditions, including policies on booking, cancellation, payment schedules, menu modifications, guest count adjustments, and service limitations?
Catering Terms and Conditions
Booking & Payment:
- A deposit is required to confirm your booking. The final payment is due one day prior to the event date.50% deposit is required to confirm your booking-due one week prior for small events and two weeks prior for large events. Final payment is due one day before the event date.
Cancellation & Refunds:
- If cancellation occurs 2 days prior to the event, the paid amount can be credited toward a future event booking.
- No refunds will be issued for cancellations made one day prior or on the day of the event.
Guest Count Adjustments:
- Final headcount must be confirmed 2 days before the event.
- Any changes after this period may result in additional charges.
- If the number of pax less then 100, rate will be increased INR. 100/- Per Person, Per Package
Menu Customization:
- Menu modifications must be requested at least 3 days in advance.
Service Limitations:
- Clients must provide adequate space and utilities (water, electricity) for catering operations.
Liability & Damage:
- The catering team is not responsible for any property damage or incidents occurring due to external factors.
- Clients are responsible for ensuring a safe environment for food service.